Shipping policy

Shipping Policy

Thank you for shopping with Mimi Luna Shop.

We aim to process and ship all orders as quickly as possible.

Processing Time

Orders are typically processed within 2 - 10 business days after payment is confirmed. During busy periods, holidays, or product launches, processing times may be slightly longer.

Shipping Times

Estimated shipping times vary depending on your location and the shipping carrier. International orders may take longer due to customs processing or local postal delays.

Tracking Information

Tracking details will be provided when available once your order has been shipped. Please allow some time for tracking updates to appear after dispatch.

Delays & Lost Packages

We are not responsible for shipping delays caused by postal carriers, customs, weather conditions, or other circumstances outside our control. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.