Frequently asked questions
How long does shipping take?
Processing usually takes 2–3 business days for small items and 3–10 business days for larger items, depending on the product. Shipping times vary depending on the destination country and carrier.
Do you offer tracking?
Yes! All orders include tracking information once they have been shipped.
Can I cancel my order after placing it?
Once an order has been placed, it cannot be cancelled as processing begins quickly to ensure fast fulfilment. However, if you have any concerns, please contact us as soon as possible, and we will do our best to assist you.
What if my package arrives damaged?
If your item arrives damaged, please contact us with photos and details of the issue, and we will work to resolve it as quickly as possible.
Do colors look exactly the same in person?
Slight color variations may occur due to differences in monitor and screen settings.
Do you accept returns?
Due to the nature of our products, returns and exchanges are not accepted, unless the item arrives damaged or incorrect.